Pre-sales service commitment: The company has established a complete and complete ISO9001: 2000 international quality management system, all activities in the system to ensure that the control and implementation of any of my company involved in street lighting, material supply and software supply, Commitment to pre-sale services with the following criteria:

1, my company every 1-2 months finishing assessment of the market (customer) on the street style of the demand for the company's product quality, price, service, design capacity evaluation.

2, I will analyze the conclusions of the company, with the company's existing products, redesign and develop new varieties, the production of new samples.

3, my company will do a good job of any company and personal calls communication consulting, and within 1 hour to make customer satisfaction reply.

4, I will actively participate in the municipal construction departments issued by the tender on the street lights, on time to receive the tender documents, timely and timely should be marked, and pay the relevant costs.

5, I provide the company for the supply and demand side of the company reference, and actively for the demand side selection, put forward rationalization of the construction program, and for customers to answer technical questions.

6, the company will be required by the parties to provide all of the company's software information, and to provide customers with all the convenience of the company to field visits.

Sale of the pledge: my company from the date of signing the contract, to the end of the project, the product acceptance only for the company's sales service process:

1, to provide detailed design drawings, construction programs.

2, to meet customer requirements for the required engineering and product design changes.

3, on time delivery on schedule to complete the construction plan.

4, to provide all the difficulties of the solution to provide the required technical parameters.

5, the whole process by the company's sales staff and technical personnel to track and guide.

After-sales service commitment: I am the implementation of ISO9001: 2000 quality management system to strengthen the monitoring of after-sales service, the company's after-sales service to make the following description and commitment:

1, after-sales service agencies and the strength: The company has a sound after-sales service network agencies, including the installation and maintenance of specialized service teams (under the Ministry of sales), the user's regular return visit and information feedback (sales), installation guidance and technical advice unit).

2, Warranty: The company promised under normal conditions of use, the warranty period of one year, the warranty period of free maintenance or replacement, warranty coverage refers to the destruction of manpower and irresistible factors outside the failure of all the problems and quality problems.

3, repair: the company promised to repair the response time of 1 hour, 24 hours rushed to the maintenance site, the working hours of continuous uninterrupted work, until the troubleshooting.

4, the commitment to compensation: the company promised to destroy or force majeure, the company's product quality problems caused by the loss of the demand side by our reasonable compensation.

5, other services: the company promised to all users to provide technical guidance and technical advice

(B) of the tender products after-sales service commitment

My company to ensure that the quality of this project after-sales service maintenance, special with a professional technical staff, specifically responsible for this product and equipment maintenance and after-sales service.

1, after-sales service agencies

The Company in order to ensure the successful delivery of tender products, and the production and delivery of products to enhance the whole process of monitoring, the company set up the following services:

2, technical staff arrangements: in the construction of technical personnel in the deployment of familiar with the project staff, as the backbone of technical services, improve maintenance efficiency and maintenance quality.

3, the warranty: the company promised under normal conditions of use, light source electrical warranty for one year, free repair and replacement warranty period. Light pole lamps do not appear to fade, crack, peeling, rust, etc., poles to ensure the use of more than 20 years, warranty coverage refers to the destruction of man-made and irresistible factors outside the fault and quality problems.

4, repair: the company promised to repair the response time of 1 hour, 24 hours arrived at the maintenance site, maintenance site to implement continuous uninterrupted work, until the complete troubleshooting.

5, the commitment to compensation: the company promised to destroy the force or the occurrence of force majeure, due to the company's product quality problems caused by the loss of demand for products by our reasonable compensation.

6, other services: the company promised to provide you with free technical guidance and technical advice.